Each year, upon entering the classroom to mark the beginning of the given class of Directors or Management of Small and Medium Business at the University, it is common to meet a group of students from timid and expectant that are eager to receive a cluster knowledge and tools to solve the vast and complex amount of daily problems that afflict them and for which feel they have no training or training required. They usually come to seek the solution or, in many cases, the magic formula that allows them to power nearly a procedure of plug and play around the difficulties of every day to continue their work well.

“We came to explore the tools, processes, models that allow us to control, manage or direct the operations of the company usually say when they consult the reason why management chose to study oriented Small and Medium Enterprises. We want to teach us to solve problems. We learn to know what do when we face certain situations and exploit us in his hands. We want to explain why what we read in books written by the great gurus of business administration and does not seem to be applicable in our work, are often other reasons given. I remember every year at that time to myself at her age with the same questions, doubts, devoid of anything and absolutely powerless to understand the complex functioning rationality of the SME (Small and Medium Enterprises) in my family in case I was born and took my first professional steps.